[FIX] When forgot the password for iPhone, or iPhone is disabled

If you enter the password wrong six times in a row, you will be locked our a see a message saying that your device is disabled. This post will show you three different ways to deal with this sort of situation. Please choose accordingly the right way for you. They also apply to the situation where you forgot your password and cannot log into your device.

Erase your device with iCloud

Wenn Sie festgelegt haben Finde mein iPhone on your iOS device, you can use iCloud to erase and restore it.

1) Gehe zu iCloud/Find from another device. Type in your Apple ID and password to log in.


2) Choose the device from the list of choice, and then choose Erase iPhone option to erase your device and its password.


3) Now you can choose either Restore from a backup or set up as new.



Erase your device with iTunes

If you are synced with iTunes, you can restore your device.

1) Connect your iPhone to the computer you synced with. Make sure that your iPhone is unlocked.

2) Öffnen Sie iTunes. Make sure that you have the latest version of iTunes. If asked for a password, try another computer you have synced with, oder use recovery mode.

3) You will see the little phone icon on the left side of the iTunes pane. Click this icon. If you don’t see the icon, please refer to this post here to fix it first.


4) Blättern Sie nach unten ein wenig das lokalisieren Backups Sektion. Dann wähle Dieser Computer Möglichkeit, und stellen Sie sicher, dass die Encrypt iPhone Backup Option angekreuzt. Drücken Sie dann die Sichern Sie sich jetzt Taste auf der rechten Seite der Scheibe.


Warten Sie eine Weile, bis der Prozess beendet.

5) Please be patient and only proceed until the backup complete. When the backup complete, klicken Restore iPhone… Möglichkeit.

6) You will need to go through the following set up options while restoring your iOS device.

7) When you reach the following screen, Zapfhahn Wiederherstellen von iTunes Backup.

8) On iTunes auf deinem Computer, wählen Backup wiederherstellen….

9) Choose your most recent backup from the list and choose Wiederherstellen.


Erase your device with recovery mode

If you have never synced with iTunes or set up Find My iPhone in iCloud, you will need to use recovery mode to restore your device. This will erase the device and its password.

1) Connect your iOS device to your computer. Then open iTunes on your computer if it does not open automatically. Still, make sure the iTunes on your computer is the latest version.

2) When your device is connected, force restart it.

If you are using iPhone 6s and earlier, press and hold the Sleep/Wake button and the Home button at the same time. Don’t release them until you see the Apple logo. Then keep holding both of the buttons until you see the recovery mode screen.

If you are using iPhone 7 oder iPhone 7 Plus, press and hold the Sleep/Wake and volume down buttons at the same time. Don’t release until you see the Apple logo. Then keep holding both of the buttons until you see the recovery mode screen.

3) When you see the following notification on your computer screen, wählen Wiederherstellen. iTunes will now download the software for your device. You might need to repeat step 2) und 3) for a couple of times if it takes more than 15 minutes to finish.

4) Wait with patience for the process to finish, then you can set up and use your device.

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